Case Studies

Ticketmaster Systems
Service Improvement Programme for their systems division comprising of a programme of works to enhance delivery of service to customer base. Work included PMO set up re design of service model, implementation of a new service management tool, creation of new marketing material for Ticketmaster VM application suite. A customer audit on performance proved an increase in service within 6 months.
To view a PDF of the full case study click here.

Halifax Estate Agents
Cost Improvement Programme undertaken at a key London branch to reduce business overhead costs. The programme highlighted significant savings to the business which have now been implemented.
To view a PDF of the full case study click here.

Cobthorne Cleaning
The complete redesign of their existing web site and further enhanced by launching their full portfolio of services. To view the site click here.

Transport for London
Web editing services for the re launch of the TFL web site.

Jane Weston Make-Up Artist
Design and launch of new web site. To view the site click here.

Please contact us if you would like more information on work performed and customer references.